I have been discussing options for a Customer Relationship Management system  with Jaanika for sometime now.

I have recently launched my new business and Jaanika has been very patient and supportive whilst I was setting up. She kindly gave me a live demo of the Capsule system and I am impressed not only with its ease of use but her knowledge about how to enhance customer data and use the software as a time saving product for all contacts.

I look forward to using Capsule as part of my new business tools. Thank you Jaanika

Soulful Journeys by Lesley Anne Baker

I wanted to provide a testimonial to Jaanika for her outstanding work on our CRM. Last year i hosted a retreat in Australia the logistics of which were quite detailed. I had taken notes as to what the steps were and I spoke with Jaanika as to how we could utilise our CRM to plan the steps of that retreat so that I could organise future events.

Jaanika first sat with me to develop the brief and then with my Team to discuss their needs and departments from our Admin to our Social media needs. My Partner Kylie also joined the discussions and has worked closely with Jaanika to map out our processes and then gain training on how to configure our system.

Throughout all of the work she has been totally responsive, she has directed us to the best methods in which to configure the system and we now have a step by step process for our 2026 retreat.

I could not be happier with the results of the configuration, so much so that i will be engaging her to help us with the configuration of the retreat center processes here in Sardinia.

Thank you Jaanika for your friendly and professional assistance.

Aurore Solutions

Jaanika brings a rare combination of technical acumen and human touch to the often-daunting process of CRM implementation.

Her work setting up Capsule CRM for our team was executed with both precision and clarity, ensuring not only a seamless technical integration but also that every member felt confident and capable in using the system from day one.

Her training sessions were brisk, intelligent, and free of fluff, a thoroughly professional experience from start to finish.

Bluecloud Digital