I have been discussing options for a Customer Relationship Management system  with Jaanika for sometime now. Jaanika kindly gave me a live demo of the Capsule system and I am impressed not only with its ease of use but her knowledge about how to enhance customer data and use the software as a time saving product for all contacts. I look forward to using Capsule as part of my new business tools. 

Soulful Journeys by Lesley Anne Baker

Recently I hosted a retreat in Australia the logistics of which were quite detailed. I had taken notes as to what the steps were and I spoke with Jaanika as to how we could utilise our CRM to plan the steps of that retreat so that I could organise future events. Jaanika first sat with me to develop the brief and then with my Team to discuss their needs. Throughout all of the work she has been totally responsive, she has directed us to the best methods in which to configure the system and we now have a step by step process for our next retreat. Thank you Jaanika for your friendly and professional assistance.

Aurore Solutions

Jaanika brings a rare combination of technical acumen and human touch to the often-daunting process of CRM implementation. Her work setting up Capsule CRM for our team was executed with both precision and clarity, ensuring not only a seamless technical integration but also that every member felt confident and capable in using the system from day one. Her training sessions were brisk, intelligent, and free of fluff, a thoroughly professional experience from start to finish.

Bluecloud Digital

I reached out to Time Assist, because I needed assistance with streaming my business . Time Assist assessed our current processes and advised in new working practices. I found working with Time Assist a fantastic experience. We had a very thorough discussion which was both helpful and insightful. The discussion gave me the confidence to know that I am on the right track.

Miller and Vincent Properties Limited

Jaanika spent the day with my team and I reviewing through our business processes, and client engagement to ensure she fully understood what we are currently doing before any recommendations. She ensured she understood my goals – reduce overwhelm, reduce duplication of tasks, streamline processes – before commencing any recommendations. The recognition of the areas we are working well with was great to hear – not a total lost cause – as well as areas we could improve on. Before she left the meeting I had a couple of quick and easy wins. Jaanika’s more detailed report provided me with a more in depth view of our areas of development and some applications which could be used to provide the support our work.

Acorn Support