How we work

We believe that everything we do with you needs to be based on trust, honesty, and transparency. For that reason, we’ve put the following guidelines in place to help ensure that you both have a clear understanding of how we do things and how does TWIST system work.

Twist system

(T) Target the data

First of all we audit your existing systems and go through the data. What has been working so far, and what not so well.

(W) Work out the solution

Once we know and have the scope of the data we need to work with, we will work out the solution which will suit your business size and industry.

(I) Implement set solution

Now we have a solution for you, we will implement set solution. This means that we will create initially a sample and then a full system with your requirements. 

(S) Systemise

This is where we will work together with you and your team to systemise it all. We transfer the data over from the old system to the new system and ensure that it is all working according to your business needs.

(T) Test & train

And finally, we will troubleshoot the system and train the team to maintain the system as well as create screen recordings for you to use with any new staff.

Step 1

First of all, we would love to find out more about your business and what systems and processes are in place at the moment. This is the Target the data phase of the process and start with Work out the solution.

As a result of this, you will have set of recommendations which you can implement in-house. 

This stage is complimentary and will take 1 hour via Zoom. There is no obligation to progress to Step 2. 

Step 2

If you decided that you want to proceed working with us and want Time Assist to implement set recommendations, then we will arrange 12 Zoom calls across 3 months which will last 1 hour each.

During these calls we will work with you to Work out the solution and solidify what we spoke about during Mini-Audit, Implement set solution, Systemise, Test & Train on how to keep on using this process going forward.

We will ensure that the implementation is relevant to your business needs and requirements. 

Your time commitment in this stage is 1 hour each week. 

Step 3
Workflow documentation

By the end of the 12 meetings, we will document the entire process to which you will be able to refer back to ensuring that you can continue using the process as we have set it up together. You will receive a step by step PDF guide. 

You will be able to refer back to it at any time and also share it with your team ensuring that everyone follows the same process.